"It really felt like I was being massaged by the ocean..."

Terms & Conditions

Our Details
Sydney Ka Huna Pty Ltd
ACN: 42 147 634 679
Address: 76 Oxford St Paddington NSW 2021 AUSTRALIA
Phone: +612 9358 3777
Email: info(–at–)sydneykahuna.com.au

Pricing Policy
All of our prices are in Australian dollars (AUD) and include GST (Goods and services tax) as of June 2014.

Cancellation Policy
Please note, a 50% cancellation fee applies to all appointments if you do not show up or if you reschedule at the last minute. Please notify us 24hrs before your scheduled appointment to waive this fee.

Delivery Policy
Our gift vouchers are available to anyone worldwide. As soon as payment has been received, an email will be sent to the recipient with details on how to download the PDF voucher.

Customer Service Policy
Sydney Ka Huna is committed to providing exceptional customer service and quality products. We endeavour to make sure that all services listed on our website are available and pricing is true and correct. The delivery timeframe to receive our gift vouchers is within 10 mins of placing your order. If for some reason the email did not come through, you can contact us between the hours of 9am-9pm, 7 days a week to investigate! Alternately, you can email us at: info(–at–)sydneykahuna.com.au.

Refund Policy
Please choose carefully. We do not give refunds if you simply change your mind or make a wrong decision.

Privacy Policy
Sydney Ka Huna is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us; that’s all.

Sydney Ka Huna uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Sydney Ka Huna only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any Internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Security Policy
When purchasing from Sydney Ka Huna your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact us: info(–at–)sydneykahuna.com.au.

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